- Editorial3.43
- Trustpilot3.00 (4.4k reviews)
- App Store4.00 (852 reviews)
- Google Play4.00 (1k reviews)
LyzeScore™3.57
Genting Casino Review
Genting Casino scores 3.57 out of 5.00 in LyzeScore™ and is recommended for online players looking for a massive selection and wide variety of slots. Genting Casino’s promotions are outstanding, and the payment methods are solid. Even though the RTP is slightly below average, the online operator offers an all-round excellent package.
| Regulator | Gambling Commission |
|---|---|
| Game Categories |    |
| Mobile App | iOS, Android |
| Minimum Deposit | £10 |
| Payment Methods |       |
| Opening Hours | 7 Days a week, 24/7 |
Pros
- Massive game library of 8,500+ titles
- Live casino tables streamed from Genting Casinos
- Transparent game details
- Genting Casino Members’ Club
Cons
- Old fashion interface
- No game search filters
- Relatively low RTP settings on slots
| Regulator | Gambling Commission |
|---|---|
| Owner | Genting Group |
| Founded | 2021 |
| Complaints | To be handled by the support. If unsatisfactory, escalate to ADR. |
| Responsible Gaming | Age verification, Deposit Limits, Loss Limits, Time-out, Self-exclusion, etc |
| Minimum Deposit | £10 |
|---|---|
| Deposit Fee | No fee |
| Minimum Withdrawal | £20 |
| Withdrawal Fee | No fee |
Payment Methods
| Total Games | 8,500 |
|---|---|
| Total Slots | 8,000 |
| Total Live Casino | 457 |
| Game Categories | |
| Exclusive Games |
Yes
|
| Game Demo |
No
|
| Support Channels | |
|---|---|
| Opening Hours | 7 Days a week, 24/7 |
| Response time chat | 5 mins |
| Response time email | 24 hours |
| Has FAQ |
Yes
|
Our Editorial Ratings on Genting Casino - 3.43 / 5.00
| Bonus | 4 |
|---|---|
| Casino Library | 5 |
| RTP Settings | 2 |
| Safety | 3 |
| Payment Methods | 3 |
| Customer Support | 3 |
| Design & Usability | 4 |
| Overall | 3.43 |
Genting Casino has been around for a good few years, with the online casino growing in stature since going live in 2021. The game library is second to none, with over 8,500 to pick from.
The website looks professional and is not overloaded with games. The slots, tables, and live games are split into categories, making navigation simple. Genting Casino has every game you can think of, with the top software developers on board, including Pragmatic Play, Red Tiger, and Hacksaw Gaming.
Cards, e-wallets, and online banking can be used for deposits and withdrawals. The £10 minimum is a little too high for our liking, especially as some operators allow for £1 deposits and withdrawals. Still, deposits are free and quick, offering a painless experience.
The vast game library and diversity of slots and tables do not get much better, and the promotions are excellent to boot. We highly recommend signing up and giving Genting Casino a go.
Genting Casino Overview
With an incredible 8,500 games to choose from, Genting Casino’s library is enormous. There is certainly something for everyone, as over 8,000 of the games are slots from the most popular providers.
Genting Casino’s live casino offering is also huge. You can view the trending games as well as new titles and game shows. The typical blackjack, baccarat, and roulette games are also just a click away on the nicely designed mobile website.
Getting Casino has sections for ‘Daily Picks’ and ‘Tournaments’, making it the ultimate online casino. Also, keep an eye on the ‘Rewards’ tab, which is separate from any promos and gives players unique rewards as they play.
Home
Deposit methods
Withdrawal Page
Slots
Tournaments
Menu
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RTP Profiling
Genting Casino’s RTP is -1% from the average compared to similar online operators. Gates of Olympus is 94.50%, Tome of Madness is 92.00%, and 777 Super King is 91.00%, which translates to a lower middle range in house edge.
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Game Navigation
Finding games is easy thanks to the ‘Search’ function located at the top right of the home screen. Here, you can search via game, category, and provider, with instant results.
Genting Casino Sign up Bonus & Casino Promotions
Genting Casino has excellent promotions for new and existing customers. Once you sign up, click on the ‘Promotions’ tab for a full list of deals. The welcome promo of ‘Claim 100% up to £25 + 50 Free Spins’ caught our eye.
| Casino | Welcome Offer | Bonus Code | Get Bonus | |
|---|---|---|---|---|
| | Casino Offer 100% Bonus Up to £25 + 50 Bonus Spins on Big Bass Bonanza | No code required | Get Bonus | Automatically credited upon 1st Deposit (min £10). Max Bonus £25. Game: Big Bass Bonanza, Spin Value: £0.1. WR 10x Bonus (only Slots count) in 30 days. WR 10x free spin winnings (only Slots count) in 30 days. Max bet is 10% (min £0.10) of the free spin winnings and bonus or £5 (lowest applies). Bonus Policy applies. |
Wagering Requirements
Like most welcome offers, wagering requirements are attached. You must wager 10x the deposit and bonus amount to activate the free spins. The maximum bonus is £25, and the spin value is 10p.
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Exclusives
The exclusive promotion of ‘100% up to £25 + 5 Casino Free Bets!’ is available to use on Genting live tables and other live casino games. Also, look out for the ‘Game of the Week’ for exclusive deals on games like ‘Cod of Thunder: Dream Drop’.
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Special Promotions
You will also find ‘Special Promotions’, including ‘Cash Rain Awaits’, ‘Playtech Live Mystery Bonus’, and ‘£5,000,000 Lucky Rush’. Each promo has its own terms and conditions attached.
Members Club - VIP/Loyalty Program
You can win points at Genting Casino just by playing games. Every player starts at zero, but Level 2 is just 125 points away. Prizes can be found at certain milestones as you climb up the leaderboard. Keep an eye on ‘My Levels’ to track your progress.
Genting Casino Payment Methods
Genting Casino has a good range of payment methods. Debit cards, such as VISA and Mastercard, are accepted at Genting Casino deposits, with no fees. You can also use bank transfers, Trustly, and PayPal. The minimum deposit on all methods is £10.
Genting Casino requires extra documents before making your first withdrawal. Once everything is cleared, usually within 12 hours, you are free to make withdrawals to your desired method. The minimum withdrawal amount is £20 on all methods, and based on our Genting Casino withdrawal time tests, payouts have been processed on the same day as requested.
| Payment Methods | Min Deposit | Max Deposit | Fees | Deposit Time | Triggers Bonus |
|---|---|---|---|---|---|
 Visa | £10 | Not specified | No fee | Instant | |
 Mastercard | £10 | Not specified | No fee | instant | |
 Apple Pay | £10 | Not specified | No fee | Instant | |
 PayPal | £10 | Not specified | No fee | Instant | |
 Instant Bank Transfer | £10 | £200 | No fee | Instant | |
 Trustly | £10 | Not specified | No fee | Instant |
| Payment Methods | Min Withdrawal | Max Withdrawal | Fees | Withdrawal Time |
|---|---|---|---|---|
| Visa | £20 | Not specified | No fee | 1-3 days |
| Mastercard | £20 | Not specified | No fee | 1-3 days |
| Apple Pay | £20 | Not specified | No fee | 24 hours |
| PayPal | £20 | £5,000 | No fee | 24 hours |
| Instant Bank Transfer | £20 | Not specified | No fee | 24 hours |
| Trustly | £20 | Not specified | No fee | 24 hours |
Genting Casino Mobile App
Genting Casino has a highly rated mobile app on the Apple App Store. The iOS version, which runs much like the mobile site, has a four-star score.
The Google Play Store app is also well received, with a 4/5 rating from 1k reivews and over 100,000 downloads. Although the reviews are generally positive, the operator has had its fair share of criticism and negative comments. Nevertheless, we found no issues with either version in our testing.
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Genting Casino
Android
iOS
Genting Casino Customer Support
| Chat |
Yes
|
|---|---|
| contact@gentingcasino.com | |
| Phone |
No
|
| Opening Hours | 7 Days a week, 24/7 |
Even though it’s not available 24/7, Genting Casino’s ‘Support Chat’ is the easiest and quickest way to get in contact. You can also view the immense FAQ section or email.
Genting Casino Responsible Gaming
As you would expect from an established online gambling operator, Genting Casino takes responsible gaming very seriously. The ‘Safe Mate’ tool lets you see your recent gambling habits, which can be compared to other players. The ‘Get Help’ section is packed full of useful information and tools.
- Safe Mate
- Player Protection Tools
- Self-Assessment
- Get Help
- Protecting Minors
- Protect Your Account
Genting Casino holds a UK Gambling Commission licence and can be fully trusted. The terms and conditions are clear and fair, and we have no problems recommending the operator for your casino gaming.
FAQs
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