- Editorial3.71
- Users5.00 (1 reviews)
- Trustpilot1.20 (7.3k reviews)
- App Store4.70 (198k reviews)
- Google Play4.30 (32.9k reviews)
LyzeScore™3.77
William Hill Casino Review
William Hill scores 3.77 out of 5.00 in LyzeScore™ and is recommended for those looking to play at an established, trusted online casino in the UK. The game library isn’t the biggest in the market, but with proven instant withdrawals, cash prize promos and a firm background, William Hill can be a solid candidate for your choice.
| Regulator | Gambling Commission |
|---|---|
| Game Categories |      |
| Mobile App | iOS, Android |
| Minimum Deposit | £5 |
| Payment Methods |        |
| Opening Hours | 7 Days a week, 24/7 |
Pros
- £5 minimum deposits forc many payment methods
- One of the most established gambling sites in the UK
- Unique Features of Bonus Drop Boost and V Play
- Mobile apps for iOS and Android
Cons
- Small game library
- Relatively low RTP settings
- No practical game search filters
| Regulator | Gambling Commission |
|---|---|
| Owner | Evoke plc |
| Founded | 1934 |
| Complaints | To be handled by the support. If unsatisfactory, escalate to ADR. |
| Responsible Gaming | Age verification, Deposit Limits, Loss Limits, Time-out, Self-exclusion, etc |
| Minimum Deposit | £5 |
|---|---|
| Deposit Fee | No fee |
| Minimum Withdrawal | £5 |
| Withdrawal Fee | No fee |
Payment Methods
| Total Games | 2,231 |
|---|---|
| Total Slots | 2,000 |
| Total Live Casino | 179 |
| Game Categories | |
| Exclusive Games |
Yes
|
| Game Demo |
No
|
| Support Channels | |
|---|---|
| Opening Hours | 7 Days a week, 24/7 |
| Has FAQ |
Yes
|
Our Editorial Ratings on William Hill - 3.71 / 5.00
| Bonus | 4 |
|---|---|
| Casino Library | 3 |
| RTP Settings | 2 |
| Safety | 5 |
| Payment Methods | 5 |
| Customer Support | 4 |
| Design & Usability | 3 |
| Overall | 3.71 |
As one of the oldest bookmakers, William Hill offers a solid experience for online casino players. You will not find anything novel in their game collection or functionality, but what they offer is just right. Whether you are a slot lover, live casino table tapper, or are looking for any casino classic, William Hill cover them all. In addition, Bonus Drop Boost and V Play are a few of their interesting promotions giving cash prizes with no wager conditions!
Compared to their sportsbook’s robust coverage, the game library feels limited. It still has 2000+ titles, but this could be a lot better on other online casino sites in the market. The usability on the casino side is rather disappointing, though, because game search filters or even game provider categorisation are completely absent. Also, the RTPs of some game providers seem a bit low compared to other casinos.
By and large, William Hill is worth registering with if you’re after a solid operator who has been in the industry since the beginning, rather than newly launched casinos on weak foundations.
William Hill Casino Overview
William Hill has a somewhat unclear number of casino games, but at least there are more than 2,000 titles, which is on the lower end of the average. Some game details are available in the game popup, but key information like RTP and bet sizes is not usually listed there.
Slots take up the largest part of the game collection so you can expect around 1,500 games here. We could not figure out how many game providers are offering games on William Hill, though. There are at least Pragmatic Play, Games Global (Microgaming), EKL Studio, and Playtech. On a positive note, 22 games are the exclusive William Hill-branded version of popular slots, for example, William Hill Gates of Olympus.
Live casino games are also available, but again, the exact number is unclear. To our knowledge, the ratio of live casino tends to be 1.5% of the game portfolio among UK casinos, which makes approximately 20 to 30 titles at William Hill.
Casino lobby
Live casino
Arcade - crash games
VPlay & Bonus Drop
Jackpots
Crash Games
For such a limited casino library, the crash game selection is surprisingly good. You can find 70+ titles in the Arcade section that are deemed instant games and crash games in the current igaming world.
Aviator, one of the most popular crash games, isn’t available, but there are other alternatives like FlyX, Big Bass Crash, and Spaceman. A few variations of Mines, Dice, Limbo, Plinko and other new types of games are also available!
RTP Profiling
Long operating history doesn't always translate to better Return to Player rates than younger brands.
Our review reveals the average RTP at William Hill sits at 91.76% for the providers known to allow different RTP settings: Gates of Olympus (Pragmatic) at 92.10%, Tome of Madness (Play'N Go) at 91.59%, 777 Super Strike (Red Tiger) at 91.08%, and Le King (Hacksaw) at 92.25%. This is 2.23% lower than the market's average in our database.
Game Navigation
There isn’t really any practical game filter, such as Volatility, on William Hill, unfortunately, but just the basic categorisation from Slots to Live Casino to Bingo to Poker. The game search is possible only by game name.
This makes it harder for players to discover new games based on their preferences, which William Hill could do a lot better considering their establishment.
William Hill Sign Up Bonus & Casino Promotions
William Hill’s sign up bonuses are quite generous for both casino and sports punters. For those opting for the casino offer, all they need to do is deposit £10, stake it and get 200 free spins. They don't have any wagering requirements attached to free spin winnings, which is actually great.
| Casino | Welcome Offer | Bonus Code | Get Bonus | |
|---|---|---|---|---|
| | Casino Offer Bet £10 Get 200 No Wager Free Spins | BBS200 | Get Bonus | 18+. Play Safe. New UK online customers only using promo code BBS200. Opt in required. Deposit & wager min £10 to claim 200 free spins at 10p per spin to be use on Big Bass Splash. 1x per customer. Free spins expires 72 hours from issue. Max £30 redeemable on free spin winnings. Payment methods restricted. Full T&Cs apply. www.begambleaware.org #Ad |
Wagering Requirements
We tried digging into wagering requirements here, too, but the default turnover requirement is not clear with William Hill. The way they explain in their support section indicates that their bonus is non-sticky, so that is good for users in general, as it allows them to withdraw from their real money balance without completing the wagering requirement.
As a rule of thumb, always have a look at the terms and conditions when you claim a deposit bonus or take part in a promotion.
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Jackpot Features
William Hill offers several types of jackpots at a time. You can find them all in the Jackpot section and pick the one(s) you like. Each jackpot type has their dedicated slot collection where you can play for a chance to hit a jackpot in each category.
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Bonus Drop Boost
Bonus Drop Boost is a free-to-play promotion for a chance to win prizes like free spins, free bonus and even a cash prize. Players can receive 1 free play per day from Saturday to Thursday. Some will be entitled to Friday Boost, which multiplies their prize won on Friday by 2x or 3x. Note that different conditions apply to different prizes, so you should expect some wagering requirements on them.
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V Play
Another key promo is V Play. This promotion offers you a chance to win a cash prize of up to £1,000 with no wagering attached. All you need to do is find slots or table games with the V Play icon and play with your real money balance. As you play, you will be eligible to receive a free spin on the V Play Wheel.
Loyalty Program
We would have liked to see a loyalty program where players collect points etc, but such is absent from William Hill. With their constant promotions, though, they might suffice for many players.
William Hill Payment Methods
William Hill accepts 7 payment methods, which is a great selection including all the popular banking options like Revolut, PayPal, Apple Pay and Instant Bank Transfer. The minimum deposit starts at £5 and doesn’t incur any fees.
Below you can see the deposit and withdrawal methods with limits, fees and generic withdrawal times. PaysafeCard is the only method that isn't eligible for a welcome bonus or available for withdrawals.
| Payment Methods | Min Deposit | Max Deposit | Fees | Deposit Time | Triggers Bonus |
|---|---|---|---|---|---|
 Visa | £5 | £99,000 | No fee | Instant | |
 Mastercard | £5 | £99,000 | No fee | Instant | |
 Revolut Cards | £5 | £99,000 | No fee | Instant | |
 PayPal | £10 | £5,500 | No fee | Instant | |
 PaysafeCard | £10 | £200 | No fee | Instant | |
 Apple Pay | £5 | £99,000 | No fee | Instant | |
 Instant Bank Transfer | £5 | £99,000 | No fee | Instant |
| Payment Methods | Min Withdrawal | Max Withdrawal | Fees | Withdrawal Time |
|---|---|---|---|---|
| Visa | £5 | £33,000 | No fee | 15 mins (tested) |
| Mastercard | £5 | £33,000 | No fee | 1-3 business days |
| Revolut Cards | £5 | £99,000 | No fee | 12 hours (tesetd) |
| PayPal | £10 | £5,500 | No fee | 24 hours |
| Apple Pay | £5 | £33,000 | No fee | 15 mins (tested) |
| Instant Bank Transfer | £25 | £33,000 | No fee | 38 mins (tested) |
William Hill Mobile App
William Hill offers a mobile app for casino games separate from that of sports. The app is listed on both App Store and Google Play, i.e. compatible with iOS and Android devices. The functionality is the same as the website platform. So you can choose to play on the website or app as you like.
Reviews can usually be pretty harsh on gambling apps, but William Hill maintains a good reputation overall: 4.7 stars from 198k reviews on App Store and 4.3 stars from 32.9k reviews on Google Play.
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William Hill
Android
iOS
William Hill Customer Support
| Chat |
Yes
|
|---|---|
| customerhelp@williamhill.co.uk | |
| Phone | 08705 181715 |
| Opening Hours | 7 Days a week, 24/7 |
William Hill's customer support is available around the clock. You can contact them by live chat, email, or even phone.
William Hill Responsible Gaming
William Hill offers the following tools to help you practise responsible gaming. As a rule of thumb, it’s always advisable to set yourself a budget and make use of the tools to keep yourself at it.
- Deposit limits (daily, weekly, monthly)
- Product blocking
- Session time reminders
- Timeouts and Self-exclusion
William Hill has been fined by the UKGC before due to social responsibility failures, so this is where they should have improved by now.
FAQs
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User Reviews
Average rating: 5.0 from 1 users. Happy or frustrated? We want to know! We welcome all feedback, but please keep it civil. Reviews containing profanity or abuse will be removed.
Ben
26 May 2026
I have normally used the sportsbook with William Hill, but I tried the casino recently and it is superb. From the range of games to the promotions, there is literally everything available.
