LyzeScore™Ken Howells Casino Review
Ken Howells scores scores 2.74 out of 5.00 in LyzeScore™, and is recommended for users that value casinos that offer high RTP games and are fans of EveryMatrix's sportsbook.
| Regulator | Gambling Commission |
|---|---|
| Game Categories |     |
| Mobile App | iOS, Android |
| Minimum Deposit | £10 |
| Payment Methods |    |
| Opening Hours | 7 days a week: 10:00 - 20:00 |
Pros
- High Average RTP Settings
- Guaranteed overall quality of the Everymatrix platform
Cons
- Limited payment methods
| Regulator | Gambling Commission |
|---|---|
| Owner | Targetlocal Limited |
| Founded | 2025 |
| Complaints | To be handled by the support. If unsatisfactory, escalate to ADR. |
| Responsible Gaming | Age verification, Deposit Limits, Loss Limits, Time-out, Self-exclusion, etc |
| Minimum Deposit | £10 |
|---|---|
| Deposit Fee | No fee |
| Minimum Withdrawal | £10 |
| Withdrawal Fee | No fee |
Payment Methods
| Total Games | 1,602 |
|---|---|
| Total Slots | 1,250 |
| Total Live Casino | 319 |
| Game Categories | |
| Exclusive Games |
No
|
| Game Demo |
No
|
| Support Channels | |
|---|---|
| Opening Hours | 7 days a week: 10:00 - 20:00 |
| Has FAQ |
Yes
|
Our Editorial Ratings on Ken Howells - 2.86 / 5.00
| Bonus | 1 |
|---|---|
| Casino Library | 2 |
| RTP Settings | 5 |
| Safety | 3 |
| Payment Methods | 3 |
| Customer Support | 2 |
| Design & Usability | 4 |
| Overall | 2.86 |
We have conducted our Ken Howells review and have nailed down our ratings, which score it at 2.86 out of 5.00.
That is very much a middle of the road rating. There are ups and downs across the operator, though. Ken Howells has a partnership with EveryMatrix that offers a templated sportsbook and casino solution. This means that the product aspect is pretty much the same as other brands using the same software.
Customer service is not at the forefront of what Ken Howells does, whilst the bonus offering for casino players is serious lacking at September 2026.
Despite those shortfalls, there are some sizeable upsides to call out too. Most notable is the game RTP on offer, which sits well above average at 96.43%. The site and app usability are not half bad either.
Ken Howells Casino Overview
Ken Howells, which offers a sportsbook, sees its casino platform split into two parts, namely "Casino" and "Live Casino". You can navigate between them with real ease too, as they form two of five options across the site footer.
That site footer, together with the header bar and a sub-category navigation bar, which runs horizontally above the game lobby are a bright red. They're the only splashes of colour against an otherwise white backdrop.
The sub-cat navigation tool operates as a scroller bar, with a text search function immediately beneath it. Then it's all about the game library.
From a game count perspective, there are around 1,600 titles offered. Whilst that is a little below average for the industry, there is still a decent variety of games with a number of big-name software providers playing their part as well. Pragmatic Play, are perhaps the most notable.
As for the structure, game tiles are rectangular, twice as wide as they are high, and run three-wide across the page. They're slightly smaller than you'll find at a lot of other casino brands, interaction with the games is seamless.
The only other aspect that is really of note is the game RTP. At 96.43%, the RTP at Ken Howells is very good.
Game Lobby
Game Play
Account Overview
Live Casino
Banking Screen
Ken Howells Sign up Bonus & Casino Promotions
A lot of casinos in the position of Ken Howells would be actively looking to hook in new users through a strong sign up offer. That is not the case here.
The only Ken Howells welcome bonus that exists is on the sportsbook side of the site. We're focussing on the casino offering so won't go into exhaustive detail on that but, essentially, it will pay you a free bet based on 50% of your net losses on your first day. Terms and conditions will apply so make sure you check them out.
The only thing we would callout about the T&Cs is that it relates to your first day losses - not your first 24 hours. If you are a casino-first player but saw this welcome bonus as a sweetener, despite it being sports focussed, it might pay to consider the time you register. Literally.
| Casino | Welcome Offer | Bonus Code | Get Bonus | |
|---|---|---|---|---|
 | Casino Offer Get 50% Losses Back as Bonus Money, Up to £50 | WELCOME2 | Get Bonus | 18+ New customers only. Casino only (excludes Ken Howells sportsbook). Use code WELCOME2 in ‘My Bonuses’. Register after 26/02/2026 and get 50% of first day net casino losses back as Bonus Money up to £50 (min £10 losses). First day ends 23:59. 5x wagering. Bonus valid 7 days. Max winnings £500. One per customer. T&Cs apply. GambleAware.org | Please gamble responsibly. |
Wagering Requirement
With no specific Ken Howells casino bonus offered as of September 2026 we can't speak to specific wagering requirements. These can flex by promotional offer.
What we can say, however, is that current UK betting legislation caps wagering at 10x.
VIP/Loyalty
There is no current VIP or Loyalty program offered at Ken Howells. There are, however, a couple of features of note on the sportsbook side. These are Best Odds Guaranteed and Sub on, Carry on.
Ken Howells Payment Methods
The Ken Howells banking options are severely lacking, with only three options available to you in September 2026.
Two of those options fall under a single umbrella as "debit card" payments with Visa and Mastercard as the available methods. There is then an additional bank transfer option.
On the slightly brighter side, the minimum and maximum deposits aren't too bad, with all three methods ranged from £10 up to £5,000.
With all things in mind, it is a shame that a couple of more forward-thinking methods aren't available. Integration into Apple Pay. Google Pay and an eWallet wouldn't go amiss.
| Payment Methods | Min Deposit | Max Deposit | Fees | Deposit Time | Triggers Bonus |
|---|---|---|---|---|---|
 Visa | £10 | £5,000 | No fee | Instant | |
 Mastercard | £10 | £5,000 | No fee | Instant | |
 Instant Bank Transfer | £10 | £5,000 | No fee | Instant |
| Payment Methods | Min Withdrawal | Max Withdrawal | Fees | Withdrawal Time |
|---|---|---|---|---|
| Visa | £10 | £25,000 | No fee | 38 minutes in our test |
| Mastercard | £10 | £25,000 | No fee | 0-3 business days |
| Instant Bank Transfer | £10 | £25,000 | No fee | Within 24 hours |
Ken Howells Mobile App
Ken Howells offers a mobile app, which is available to both iOS and Android users. You can trigger downloads of this by heading direct to the Ken Howells site or by navigating to your chosen app store and searching for the term "Ken Howells".
The reviews attached to the app are minimal, so there is little to read into there from a customer angle.
Our view of the app is that it operates exactly like the mobile browser version but with the added benefit of being able to activate push notifications.
With a size of just 11MB, which is teeny, it is worth a download, in our opinion.
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Ken Howells
Android
iOS
Ken Howells Customer Support
| Chat |
No
|
|---|---|
| support@kenhowells.com | |
| Phone | 01269 597844 |
| Opening Hours | 10:00 - 20:007 days a week |
We'll be honest, we feel a bit let down by the customer service on offer at Ken Howells. The brand was formed in the 1960s and has established a strong reputation as a bricks-and-mortar operator. That doesn't carry through to its online platform.
The main component that leaves us feeling a bit "meh" about its customer support is the lack of contact options offered. You are forced to utilise email contact, which is only manned between 10:00 - 20:00.
An absence of a live chat and/or telephone contact methods openly available is a real shame.
On the plus side, the "Contact Us" page, which is accessible through the site footer, does signpost you to some key FAQs and outline the complaints process.
Ken Howells Responsible Gaming
The approach Ken Howells takes to Responsible Gaming is best described as mixed.
From a dedicated Responsible Gaming section, which is found in the site footer, the offer is pretty weak. It ticks a lot of the right boxes, providing external links and talking to some of the available tool but it is just presented in a word-heavy manner. Some of the page structure is questionable too.
That isn't the case when accessing your account section. Despite not being headed up as a Responsible Gaming section, there are dedicated options in your account for setting tools. This is very easily accessible and delivered in a way that removes some of the potential stigma of Responsible Gaming.
The tools offered under your Ken Howells account are:
- Reality Check
- Limits
- Timeout
- Self Exclusion
- Product Restrictions
- Account Review Frequency
- Account Closure
FAQs
Is Ken Howells legit?
How do I sign up to Ken Howells?
What is the deposit minimum at Ken Howells?
User Reviews
There are no user reviews for Ken Howells yet. Happy or frustrated? We want to know! We welcome all feedback, but please keep it civil. Reviews containing profanity or abuse will be removed.
