- Editorial2.71
- Trustpilot1.30 (233 reviews)
- App Store1.90 (17 reviews)
LyzeScore™2.16
Highbet Casino Review
Highbet casino scores 2.71 out of 5.00 on our Casinolyze rating, and is recommended for users that want a consistent experience across all aspects of their casino play.
| Regulator | Gambling Commission |
|---|---|
| Game Categories |     |
| Mobile App | iOS |
| Minimum Deposit | £5 |
| Payment Methods |     |
| Opening Hours | 7 Days a week, 24/7 |
Pros
- Promotions for all sorts of players
- Min £1 deposits via Skrill & Neteller
Cons
- Narrow range of payment options
- No game search filter
| Regulator | Gambling Commission |
|---|---|
| Owner | Time Solutions Ltd |
| Founded | 2021 |
| Complaints | To be handled by the support. If unsatisfactory, escalate to ADR. |
| Responsible Gaming | Age verification, Deposit Limits, Loss Limits, Time-out, Self-exclusion, etc |
| Minimum Deposit | £5 |
|---|---|
| Deposit Fee | No fee |
| Minimum Withdrawal | £10 |
| Withdrawal Fee | No fee |
Payment Methods
| Total Games | 2,000 |
|---|---|
| Total Slots | 1,500 |
| Total Live Casino | 140 |
| Game Categories | |
| Exclusive Games |
No
|
| Game Demo |
No
|
| Support Channels | |
|---|---|
| Opening Hours | 7 Days a week, 24/7 |
| Has FAQ |
Yes
|
Google Play
Highbet Casino Review Rating by Our Team - 2.71/ 5.00
| Bonus | 3 |
|---|---|
| Casino Library | 3 |
| RTP Settings | 4 |
| Safety | 3 |
| Payment Methods | 2 |
| Customer Support | 2 |
| Design & Usability | 2 |
| Overall | 2.71 |
Highbet casino scores a middle of the road 2.71 out of 5 in our ratings, ranking it very much as an average brand. Whether or not you want to sign up and try it for yourself may well depend on what aspects of a casino get your motor racing.
The games themselves serve as a microcosm of the whole Highbet casino review in some ways. They are a mixed bag. On one hand, the pool of games isn't anything to write home about coming in at a below average depth of circa 2,000 games. Then, on the other hand, the games that are offered come with a RTP of 94.91%, which is comfortably above average.
Beyond that, no other elements on the site step too far away from "meh". Sometimes though, a consistently "okay" operator is better than one that is volatile depending on what you're trying to do.
When it comes to Highbet withdrawal times, this casino is performing pretty well. Based on our testing, winnings were paid out in just one minute.
Highbet Casino Overview
If you can look past some of the clipart like images used on the Highbet casino menu, then the site actually looks pretty smart. The colour scheme, which features different shades of blue, is good and the structural design of the site is well considered.
Game tiles are small enough that you can fit multiple game options in a row but large enough that they're easy to read and simple to interact with on a touchscreen device. It is a similar story with the menu options. There is a burger menu, accessible in the top left corner, which pops out but the slicker option is to utilise the scrollable menu that runs horizontally across the top of the page.
This menu panel allows you to explore different game categories and also features a minor filtering option, which allows you to target game by software provider. Underneath that, you can also search in a name bar.
Where the site starts to lack a little bit of edge is in the game library, which is a highly important part of a casino. There are only around 2,000 games offered. This is an okay range of games but is someway off the numbers some of the more recognisable casino names deliver. The live casino offering of close to 140 games, however, is not half bad.
On the subject of games, it is vital we touch on the RTP at Highbet as well. That came in at 94.91% during our test, which is above average.
Game Lobby
Cashback
Account Overview
Live Casino
Banking Screen
Highbet Sign up Bonus & Casino Promotions
The Highbet casino welcome bonus comes in the form of free spins, however, it is not simply awarded to you on registration.
After signing up as a new Highbet customer, you will need to deposit and stake £10 - or more - on a slot game. Once you have met this qualification criteria, free spins will be credited to your account.
The free spins have to be used within five days and must be used on a specific slot game.
| Casino | Welcome Offer | Bonus Code | Get Bonus | |
|---|---|---|---|---|
| | Casino Offer Wager £10 Get 50 Free Spins | No code required | Get Bonus | New verified customer residing in the UK. Opt-in is required. Deposit and stake £10+ on any slot game. Get 50 Free Spins on Big Bass Splash. Free Spin Value: £0.10. T&Cs apply. 18+ |
Wagering Requirement
Wagering requirements are a fairly common practice across betting promotions. The Highbet casino welcome bonus, however, does not come with any wagering requirements.
This means that any money earned from your free spins will be settled to your account as cash. You can spend or withdraw this as you see fit.
-
Weekly Cashback
The standout exclusive offer provided by Highbet casino is its weekly cashback scheme.
To participate in this offer, which runs Monday to Thursday and is paid across the next three days, you have to "opt in" under the "Promotions" section of your account.
Once opted in, you earn cashback on your net losses when playing slot games. This is paid at a rate of 10%. It is capped to a maximum payout amount, so keep that in mind.
VIP/Loyalty
Highbet, which also operates in the sports betting markets, does not offer customers a loyalty scheme. Instead, it looks to make regular promotions and its everyday approach the hook to maintain business.
Highbet Payment Methods
Highbet doesn't have the most extensive list of casino payment options available but it offers something that will allow the vast majority of people to deposit funds, and with minimum deposits at just £5 and £10 depending on the chosen method, there is nothing bank breaking to concern yourself with either.
As for what the current Highbet's deposit methods are, Google Pay is the standout, accepting deposits from just £5. Everything else requires double that outlay. That includes Apple Pay, which is the closest in type to Google.
Other deposit methods are traditional methods of Visa and Mastercard debit cards. Based on our data, Highbet previously offered e-wallets Skrill and Neteller but has recently removed them from the payment selection.
| Payment Methods | Min Deposit | Max Deposit | Fees | Deposit Time | Triggers Bonus |
|---|---|---|---|---|---|
 Visa | £10 | £2,000 | No fee | Instant | |
 Mastercard | £10 | £2,000 | No fee | Instant | |
 Apple Pay | £10 | £2,000 | No fee | Instant | |
 Google Pay | £5 | £10,000 | No fee | Instant |
| Payment Methods | Min Withdrawal | Max Withdrawal | Fees | Withdrawal Time |
|---|---|---|---|---|
| Visa | £10 | £2,000 | No fee | 3-5 business days |
| Mastercard | £10 | £2,000 | No fee | 3-5 business days |
| Apple Pay | £10 | £2,000 | No fee | 3-5 business days |
| Google Pay | £10 | £2,000 | No fee | 3-5 business days |
Highbet Mobile App
Let's break this up into two different components. Firstly, whilst Highbet do offer a mobile app - for iOS devices - it is recommended you navigate directly to your chosen app store to download it.
The reason for that is because, as of September 2026 some of the app links within the Highbet site itself direct you to the VBet app; it is an app offered by one of the other domains under SCGO Limited, not the Highbet app.
With that noted, let's talk specifically about the Highbet mobile app. From a size perspective, the memory requirements it places on a device is tiny at just 9.7MB. That will install and run smoothly on pretty much all smartphones.
It doesn't come highly endorsed on the Apple App store though. The app only scores 2.3 out of 5. It does only have a handful of reviews, making that score factual but, perhaps not all that reliable.
Our experience of the app is that it works exactly as expected. It doesn't provide a wildly different experience to that you get in the browser; you can, however, activate push notifications, which does give it at least some form of differential.
-
Highbet
iOS
Highbet Customer Support
| Chat |
Yes
|
|---|---|
| support@highbet.co.uk | |
| Phone |
No
|
| Opening Hours | 7 Days a week, 24/7 |
Before we get into the quality of the Highbet customer service, we have to call out how to access it it. We like to see the customer help function clearly displayed; that simply is not the case at Highbet.
If you scroll to the very bottom of the page, you will find a series of text blocks. The bottom one features a handful of FAQs. Underneath that, is the site footer. Here is the only notable reference to "Contact Us". On the plus side, because it is pinned to the site footer, you can access it regardless of what page of Highbet you find yourself on.
In terms of what the customer support offers, it's not too bad. The site itself offers you a route to contact the service team via email, whilst there is also a live chat function. Highbet's live chat function is operational 24 hours a day too, which is good, and it is also bot-free. Telephone contact, however, is not offered.
Highbet Responsible Gaming
There are a solid range of Responsible Gaming tools on offer at Highbet. These are:
- Deposit Limits
- Reality Check
- Time Out
- Self-Exclusion
- Account Closure
Alongside offering these tools, the overall "Safer Gambling" section - as it is called on Highbet - offers a good overview of external resources that users can look to. This includes general support links but also links to self-diagnosis tools, which can be useful.
All of this is positive, and deserves to be highlighted. The Highbet responsible gaming approach is far from perfect though.
The section itself is not prominently positioned, meaning that someone will have to go actively searching for it, rather than having it presented to them. Then, it's all about the format of the page.
Having a big page of text - albeit separated into clean paragraphs - is not the easiest way of exploring information. Then, whilst a lot of external resources are cited, some lack links.
FAQs
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