- Editorial3.14
- Trustpilot1.60 (116 reviews)
- App Store2.70 (69 reviews)
- Google Play2.80 (58 reviews)
LyzeScore™2.68
Hippodrome Online Casino Review
Hippodrome Online Casino scores 2.68 out of 5.00 in LyzeScore™ and is recommended to players looking for an established brand with exclusive live casino tables from Hippodrome Casino's land-based venue. Although the game library is small (1,347 titles), the slick website design and solid choice of payment methods are a plus.
| Regulator | Gambling Commission |
|---|---|
| Game Categories |     |
| Mobile App | iOS, Android |
| Minimum Deposit | £5 |
| Payment Methods |      |
Pros
- Trusted casino brand with a land base presence
- Exclusive live casino games streamed from Hippodrome's land-based casino
- Run by Betway's operating company
- Casino Club for regular players
Cons
- Small game library
- No game search filters
| Regulator | Gambling Commission |
|---|---|
| Owner | Super Group |
| Founded | 2013 |
| Complaints | To be handled by the support. If unsatisfactory, escalate to ADR. |
| Responsible Gaming | Age verification, Deposit Limits, Loss Limits, Time-out, Self-exclusion, etc |
| Minimum Deposit | £5 |
|---|---|
| Deposit Fee | No fee |
| Minimum Withdrawal | £5 |
| Withdrawal Fee | No fee |
Payment Methods
| Total Games | 1,347 |
|---|---|
| Total Slots | 1,280 |
| Total Live Casino | 49 |
| Game Categories | |
| Exclusive Games |
Yes
|
| Game Demo |
No
|
| Support Channels | |
|---|---|
| Response time chat | 10 minutes |
| Response time email | 24 hours |
| Has FAQ |
Yes
|
Our Editorial Ratings on Hippodrome Online Casino - 3.14/5.00
| Bonus | 3 |
|---|---|
| Casino Library | 1 |
| RTP Settings | 3 |
| Safety | 5 |
| Payment Methods | 4 |
| Customer Support | 3 |
| Design & Usability | 3 |
| Overall | 3.14 |
Hippodrome’s game library is small compared to other casinos that we’ve reviewed, but the diverse and exclusive game selection makes the casino stand out from the crowd.
The Hippodrome Casino in London’s Leicester Square oozes elegance and class, and this is the white label operation of Betway Limited, aka Super Group. The online version tries its best to replicate the feeling. It is slick, easy to navigate, and packed full of casino goodies.
The game selection is quite limited, but the Hippodrome has top slots from the biggest providers around, such as Evolution, Playtech, Pragmatic, and Blueprint.
Overall, we enjoyed our time testing and using the Hippodrome website and app, and the choice of payment methods is fine. The online version may not be quite as elegant as the in-person casino in England’s capital, but it has everything we need from an online casino.
Hippodrome Online Casino Overview
Online casinos are all about the games, but Hippodrome’s library is relatively small. Despite having an online presence since 2013, the casino offers just about 1,347 games, although over 1000 of those are slots.
Hippodrome has over 50 table and live casino experiences and 20+ crash/instant games. The casino also has exclusives, such as Evolution’s Live Hippodrome Roulette. Instead of bombarding players with games, Hippodrome has opted for quality over quantity.
Hippodrome’s website is easy on the eye, with a black background with gold accents. The dynamic banner at the top takes you to the unique promotions, the most popular games, exclusives, and more.
Unfortunately, Betway's superb sportsbook isn't available for this brand.
Home
Lobby
Help
Casino club
Deposit
Withdrawal
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RTP Profiling
It was a little difficult to investigate the RTP profile of Hippodrome Online Casino, as most games we usually check weren't available. So, we went on with Gates of Olympus from Pragmatic Play and Le Bendit from Hacksaw Gaming instead of Le King.
We concluded that the average RTP here is 94.37%, which falls in the middle range category among the UK casinos in our database.
RTP breakdown:
- Gates of Olympus (Pragmatic Play) - 94.50%
- Le Bandit (Hacksaw Gaming) - 94.23%
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Game Navigation
The handy ‘Find Games’ function at the bottom of the website’s home page is great if you are looking for a particular game. However, it may not be so useful if you want to discover new games, as the search doesn't have any filters like RTP range and game volatility. At the top, you can also search via provider, with the biggest games jumping out with the touch of a button.
At the very top of the home page, you will also find tabs to ‘All Games’, ‘New’, ‘Live Casino’, and ‘Slots’. 'Promotions’, ‘Contact’, ‘Find Games’, and ‘My Games’ tabs are at the bottom.
Hippodrome Online Casino Sign up Bonus & Promotions
Hippodrome is currently running a welcome offer available for new customers only. The ‘Casino Club’ offers casino bonuses and rewards to existing customers regularly, while seasonal promotions are ongoing at Hippodrome.
| Casino | Welcome Offer | Bonus Code | Get Bonus | |
|---|---|---|---|---|
| | Casino Offer 100% Welcome Bonus up to £100 + 100 Free Spins | No code required | Get Bonus | Key Terms: New customers only. Opt-in required. Offer valid for 7 days from account registration Match Deposit Bonus Terms: 100% Match Bonus up to £100 on 1st deposit of £20+. 10x bonus wagering applies as do weighting requirements. Debit Card deposits only. Irregular gameplay may invalidate your bonus. Free Spin Terms: 100 Spins awarded on Big Bass Bonanza, valued at 20p per spin credited after 24 hours.18+ GambleAware.org. Bet the Responsible Way. |
Wagering Requirement
A 10x wagering requirement is linked to the ‘Up to £100 Welcome Bonus’. Also, the £20 deposit to get the welcome promo up and running is quite steep compared to the competition. Players must deposit £20 to receive a 100% match bonus and 100 free spins to use on Fire and Roses Gold Blitz Fortune. Luckily, the wagering requirement only applies to the deposit match bonus, and not to free spin winnings.
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Pragmatic Play Promotions
While this is not a promotion unique to Hippodrome, players can participate in a few everyday promotions run by Pragmatic Play. Both Drops&Wins and Daily Tournaments are popular among slot players all over the world and give you chances to win real cash prizes on a daily basis while you enjoy a casino experience at Hippodrome.
Casino Club
Hippodrome’s ‘Casino Club’ is virtually its VIP loyalty lounge. After signing up and opting in, players can take advantage of the club and earn up to a £20 casino bonus and 10 ‘Mega’ spins.
Wager on any casino slot, live or table game, from Mondays to Thursdays. The more you wager, the more you can potentially win. You must be signed up to view and opt in to the ‘Casino Club’.
Hippodrome Online Casino Payment Methods
Hippodrome has a host of payment methods available, though the popular methods like mobile wallets, Apple Pay and Google Pay are notably absent. The usual debit cards are accepted, as well as PayPal.
The processing time for all deposit methods is instant, but withdrawal times vary. PayPal is typically completed on the same day, while you can expect to wait 3-5 days for debit cards unless your Visa card supports Visa Direct, which enables an instant transaction.
After investigating Hippodrome's deposit data, we noticed a pattern that is similar for all Supergroup brands; new players need to make a minimum deposit of £20 on their first time deposit, but after that, the minimum deposit goes down to £5 for all payment channels.
The minimum withdrawal is £5, which is lower than some casinos that we’ve tested. It's worth noting that our Hippodrome withdrawal time test showed a faster payout than the timeframe listed in the table below, which reflects generic withdrawal times.
| Payment Methods | Min Deposit | Max Deposit | Fees | Deposit Time | Triggers Bonus |
|---|---|---|---|---|---|
 Visa | £5 | Not specified | No fee | instant | |
 Mastercard | £5 | Not specified | No fee | instant | |
 PayPal | £5 | Not specified | No fee | instant | |
 Instant Bank Transfer | £5 | Not specified | No fee | instant | |
 Trustly | £5 | Not specified | No fee | instant |
| Payment Methods | Min Withdrawal | Max Withdrawal | Fees | Withdrawal Time |
|---|---|---|---|---|
| Visa | £5 | Not specified | No fee | 1-3 days |
| Mastercard | £5 | Not specified | No fee | 1-3 days |
| PayPal | £5 | Not specified | No fee | 24 hours |
| Instant Bank Transfer | £5 | Not specified | No fee | 24 hours |
| Trustly | £5 | Not specified | No fee | 24 hours |
Hippodrome Online Casino Mobile App
Hippodrome has an app on the Apple and Google Play stores. On iOS, the app has a 2.7 rating out of five from 69 reviews. The casino also has a 2.8 rating with 58 reviews on Google.
Much like the mobile website, the app is sleek and simple to navigate. It’s smooth and well optimised, with games clearly laid out and easy to find. In our testing, we had no issues with the website or mobile app.
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Hippodrome Online Casino
Android
iOS
Hippodrome Online Casino Customer Support
| Chat |
Yes
|
|---|---|
| support@hippodromeonline.com | |
| Phone | 02070625471 |
| Opening Hours | N/A |
Scroll to the bottom to find a ‘Contact Us’ link. Hippodrome has a ‘Live Chat’ feature which runs daily but is not 24/7. You are greeted by a virtual assistant before speaking to a human agent. Response times were standard.
The handy ‘Help Page’ has topics and advice, and the casino offers quick solutions to forgotten passwords and usernames. Hippodrome also has an email address and phone numbers hidden under the ‘About Us’ section.
Responsible Gaming at Hippodrome Online Casino
Like all reputable online casinos, Hippodrome takes responsible gaming seriously, offering all kinds of guides and information to keep you safe. Here, you can find out how to easily set deposit limits and stay in control.
- Gambling self-assessment
- Help organisations
- Identity checks
- Stay in control tips
Licensed by the UK Gambling Commission and the Malta Gaming Authority, Hippodrome is legit and can be fully trusted.
FAQs
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User Reviews
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